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Terms

Company profile / contact:
Gallery Art and Batik
v / Dorothy Hinze Lund
Blåvandvej 35 C
6857 Blåvand
Tel: (+45) 2859 9945
Mail: dorthe@artandbatik.com

Internet: http://www.artandbatik.com
TEL NO: 31199301
Bank: Sydbank
Account: 6840 Account Regnr 0001154924
IBAN: DK5268400001154924
SWIFT: SYBKDK22

Ownership
Art and Batik is personally owned by Dorothy Hinze Lund.

Company Information:
Art and Batik only sell handmade goods of good quality. Several of the products are unique ie there is only one goods or a piece of clothing that looks exactly as you see it on the web page. However, it is not always possible to reproduce colors correctly.

IMPORTANT: Because this is unique, there is only one copy of each piece of clothing and often also of jewelery, therefore we reserve the goods may be sold out.
If you might want a different product, just type in the message box on the order.
You can see a selection of our products in the shop in Blåvand.

Personal information:
No personal information is recorded at the Art and Batik are never transferred, sold or made available to third parties. All information is stored safely.
During a purchase we ask your name, address, phone number and e-mail address.
This information is used solely to process your order.

Prices:
In all commodity prices in the shop are included 25% VAT.
Goods dispatched to Norway are without VAT.

Terms of delivery:
The following terms and conditions apply to all deliveries from Art and Batik.
Conditions apply in cases where no other written agreement between you as a buyer and Art and Batik.
Shipment of goods made with Post Denmark.
Delivery if paying by credit card will be 2-4 days and delivery by wire transfer will be 3-5 days from the money is transferred (this typically takes a day or two).

Shipping Costs:
For purchases below 240 kr is the shipping fee is 35 kr
For purchases between 240 and 950 kr the fee is 65 kr.
For purchases between 950 and 1500 kr the fee is 75kr.
For purchases over 1500 kr is shipping FREE.
This applies only to shipments in Denmark.
For consignments Sweden is the fee for 0-1 kg 84 kr and between 1 to 5 kg £ 120
For shipments to Norway without delivery fee - that you must pick up your package at the post office - 0-1 kg is 97 kr - 1-5 kg is 139 kr
For shipments to Germany is the base price plus 170 kr 17.50 kr per kg.
For shipments to the rest of Europe is the base price plus 27.50 kr 170 kr per kg
Some shipments can be sent as småpost and there is another price - ask any e-mail to dorthe@artandbatik.com.
For shipments to other countries, send an inquiry by. e-mail to dorthe@artandbatik.com

Order Confirmation:
All orders are confirmed by letter. e-mail by sending an order confirmation.
The order confirmation contains the entire betalingssum and what items are ordered.
Order Confirmation will only be valid when you have received an email which stated that the order is received.
Save the order confirmation for the goods received.
Payment can be made either by bank transfer to:

Sydbank
Reg no: 6840
Account no: 0001154924
Remember to write the order number in the sender field in the comment field on the bank transfer.
Please note that by bank transfer may take a few days before we can see your payment.
Or, - pr. check to:
Gallery
Art and Batik
Dorothy Hinze Lund
Blåvandvej 35 C
6857 Blåvand

Or - via the following credit cards:

Dankort
VISA / Dankort
VISA
VISA Electron
MasterCard
American Express
Diner Club.

Fee for use of foreign credit cards:
When using a foreign credit card there is a fee of 35 kr per transaction.

Returning Items:
I want my customers to be satisfied.
If for some reason are not satisfied with the ordered product, you can return it within 14 days of receipt and get a refund, you simply fill out the return slip, located in the package. You must pay the return postage.
The product must be securely packed and sent to the return address:
Gallery
Art and Batik
Blåvandvej 35 C
6857 Blåvand

Terms of surrender:
The goods must be intact and unused.
Return period of 14 days must be respected.
Remember to inform the invoice number and sort code and account number. So we can transfer money (postage will not be refunded).
All products are incl. VAT in Denmark.
The clothes are allowed to be tried but not used and such smell of smoke, be washed or be spotted.
I want you as a customer of me being happy and satisfied, therefore, exchange / give me money back without fuss.

Shipping Costs:
The cost of return paid by the customer unless the return is due to an error on my part.
If you receive a defective or wrong item I will refund the course both the price and shipping costs to return.

Repayment:
Within 2 days of receipt of the returned goods sent money back to meet the price.

Color Cast
I note that it is difficult to reproduce the exact colors on screen.
Equivalent color is not to your expectations, you are welcome to return the item.
Difference in color shades can not be considered a fault and the price will of course be returned, but the cost of return due to color shades are not refundable.

Sincerely

Dorothy Hinze Lund
Art and Batik